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Running an agency taught me how to say "yes" to almost anything. That's great for cash flow and terrible for focus.
I loved solving problems for clients, but I noticed a pattern: the same challenges kept resurfacing. Different logos, same friction. I was building custom fixes for a shared problem and then walking away once the project ended.
The pivot wasn't dramatic. It was a series of small decisions. I started capturing repeatable parts of the work. I documented the process. I kept a list of the things I explained over and over. Eventually, the list was longer than my pitch deck.
That's when I realized I didn't want more projects. I wanted a product that could carry the lesson forward without me in the room.
So I shifted the business model around the product, not the other way around. Fewer commitments. Clearer boundaries. A roadmap driven by users instead of timelines.
It's still early, and it's still messy. But I wake up knowing I'm building a system, not just delivering a service.
Takeaway: If you keep solving the same problem, you might be sitting on a product waiting to be made.
What repeatable problem in your work could become a product instead of another project?
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- Date
- January 31, 2026
- Read
- 1 min read
- Words
- 282
- Topic
- Delivery & Strategy
- Author
- Amir Brooks